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Privacy Policy

Last updated: June 28, 2026

This Privacy Policy explains how TackOn LLC (“Opero,” “we,” “us”) collects, uses, shares, and protects information in connection with the Opero Restaurant Operating System and our website. For information that restaurants collect from their own guests through Opero, the restaurant is the controller and Opero acts as a processor on its behalf.

Information we collect

  • Account & business data — name, email, business name, locations, and billing details you provide.
  • Transaction & order data — orders, menu items, and sales processed through the service.
  • Guest data (on behalf of restaurants) — e.g. loyalty profiles, contact details, and receipts a restaurant collects from its guests using Opero.
  • Payment data — card payments are handled by our embedded payments provider; we do not store full card numbers. We receive limited transaction metadata (amount, status, last four).
  • Device & usage data — IP address, device/browser type, and product usage and diagnostics to operate and improve the service.

How we use information

To provide, secure, and improve the service; to process subscriptions and payments; to provide support; to send service and (where permitted) product communications; to detect and prevent fraud and abuse; and to comply with legal obligations. We do not sell your personal information.

How we share information

We share information with service providers (sub-processors) only as needed to run Opero, including categories such as: cloud hosting and database infrastructure, our embedded payments provider and its sponsor bank, and communications/email providers. We may also share information to comply with law, enforce our terms, or in connection with a business transfer. Providers are bound to use the information only to perform services for us.

Data retention & security

We retain information for as long as your account is active and as needed to provide the service, comply with legal obligations, and resolve disputes. We use technical and organizational measures (including encryption in transit and access controls) to protect information, though no method is 100% secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To make a request, or if you are a restaurant guest, contact the restaurant or email us at privacy@operoos.com (or use our contact page) and we will route your request appropriately. We do not knowingly collect information from children.

Changes & contact

We may update this policy; material changes will be reflected by the “Last updated” date above. Questions about privacy? Email privacy@operoos.com or reach us via our contact page. Opero™ is a product of TackOn LLC.