Tip Adjustment
Editing an approved transaction to add the tip before the batch settles.
A tip adjustment updates an already-authorized transaction with the tip the guest wrote, so the correct total is captured at settlement. It has a deadline: once the batch closes, the amount that settles is the amount on file, and fixing it afterwards means a refund and a re-charge. Adjustments are a common source of guest disputes when the settled total does not match the receipt the guest kept.
Related terms
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